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CAP’s partnership with the Department for Work and Pensions (DWP)

calendar20 November 2014

Helen Webb's avatar Helen Webb

CAP’s partnership with the Department for Work and Pensions (DWP)

My passion is to make sure that those who need our help get directed to the services we offer. That’s why I spend my time targeting organisations, which are in regular contact with these people, and asking them to consider referring people to CAP.

Recently I was delighted to be invited to the Department for Work and Pensions’ (DWP) first ever National Partnership Conference 2014 to present how CAP and the Job Centre Plus can work together to help more people out of debt, unemployment and poverty.

Following their visit to Jubilee Mill last year, the DWP was very impressed and keen to work with us. Seeing how our services benefit many of their claimants and customers, they decided to partner with us on a national basis so that they could refer people to us.

This conference was an opportunity to share with the wider DWP network about our partnership and how they can point people to our services. It was an incredible day and I was overwhelmed by the positive response I received from the network.

Afterwards I was presented with a letter of thanks from Paul Williams, Work Services Director. The letter thanked us for ‘The positive and productive working relationships CAP has forged with DWP’. The letter also stated how our ‘debt management support and job club facilities are a fit with many of DWP priorities and have been well received and well supported across the networks’.

For me it’s really encouraging that the DWP recognises how CAP can make a real difference to the very people who walk into their Job Centres. Their network has the potential to reach so many more people in desperate need of our help, so I am excited to see how this partnership will develop.

Helen is CAP's External Relations Manager.

Helen makes national links between CAP and external bodies, and ensures that local centres connect with agencies in their area that can refer clients to our services.

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