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Busiest ever start to the year

calendar14 January 2014

Busiest ever start to the year

The quantity of people calling for help with their debts during the first full working week of the New Year has broken all records here at CAP. Our helpline, which books new clients in for a home visit, has seen the number of inquiries rocket by 40 per cent on last year.

We don't expect the rush to end here though – statistically, the second Monday in February is our busiest day. Helen Webb heads up our helpline team, ensuring that those who call us find care and reassurance on the other end of the phone:

'This is our busiest ever start to the New Year without a doubt. People seem to have been waiting until Christmas was out of the way and the kids are back at school to tackle an awful lot of stress. More than a third of the people ringing say they feel suicidal – you hear that real desperation in their voices. However, when people call us, we know things will get better for them. It's our privilege to say that in 17 years, we've never seen a problem we can't handle.' 

A joint response to the FCA consultation on payday lending

calendar09 December 2013

A joint response to the FCA consultation on payday lending

As well as submitting our own response to the Financial Conduct Authority's consultation into payday lending regulations, we are proud to have added our name to a small coalition organised by Church Action on Poverty.

Along with five other representatives of the Church in the UK, Church Action on Poverty have sent a letter to Martin Wheatley, Chief Executive of the FCA, outlining our plea for specific regulations to be enforced. It is our hope, along with the others involved, that we can make a difference by speaking up for those who have no voice and are falling victim to the payday lending practices in our country.

Supporters give over £33,000 in just one week!

calendar29 November 2013

Supporters give over £33,000 in just one week!

In just one week since we launched our Emergency Food Aid Appeal, £33,000 has been donated by just 1,000 supporters! We are hugely grateful to every person who has given towards our £100,000 target so far.

An emergency food aid hamper costs an average of £75, meaning we already have the funds to help 440 families over the next 12 months. Now, if you're waiting for the 'but', here it is... There are way more than 440 families who will need food aid next year.

Could you join the first 1,000 generous supporters and donate today?

Donate now

Gillingham Debt Centre Manager wins national award

calendar29 November 2013

Gillingham Debt Centre Manager wins national award

We're extremely proud of Hannah Gibbons, who manages our Gillingham CAP Debt Centre in Dorset. In a ceremony at the Palace of Westminster on 28 November, Hannah won the individual category at the 2013 Inspire Awards.

Her award was presented by shadow employment minister Stephen Timms MP, Evangelical Alliance general director Steve Clifford and Inspire magazine editor Russ Bravo. Stephen Timms MP said, 'Believing in Jesus inspires people to do wonderful things. You don’t have to be a believer to realise that. Believing in Jesus moves people on to not just think something is a good idea, but to act on it. The contributions we are celebrating this afternoon are examples not of a dying phenomenon, but a growing one.'

Hannah has been in her post since our Gillingham CAP Debt Centre (in partnership with Gillingham Community Church) opened its doors in 2008, helping over 400 people in the last five years.

We welcome plans for payday lending cap, but will it go far enough?

calendar25 November 2013

We welcome plans for payday lending cap, but will it go far enough?

Christians Against Poverty has today welcomed comments from Chancellor George Osborne that the cost of credit will be capped. 

Ahead of the FCA (Financial Conduct Authority) taking responsibility for consumer credit in April next year, he said: 'Payday lending was almost entirely unregulated when this Government came to office. We’ve created a powerful new consumer regulator; we’ve taken steps to control the roll over of those loans and I think the next logical step is now to cap the overall cost of credit.'

Our Chief Executive, Matt Barlow, said today: 'We are really pleased this issue is still high on the Government’s agenda. Too many of our clients have fallen deeper into debt through high cost lending and we eagerly await the FCA’s new regulations in the Spring. We encourage the FCA to go further and look closely at all areas of the finance industry, not just the headline-­‐grabbing payday lenders but also banks and door-­‐step lenders to protect the most needy in our society. Clearly, too, there is a bigger issue for us all when people have no option but to take out payday loans to pay for essential living costs like food.'

Get the full press release

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