The financial regulator, the Financial Conduct Authority (FCA), has set a deadline for Payment Protection Insurance (PPI) complaints: 29 August 2019.
Throughout the two-year campaign period we are partnering with the FCA to ensure that people impacted by the decision to introduce the deadline get the help and support they need in order to make a decision about claiming money back on PPI.
The FCA has also introduced a new basis on which to make a PPI complaint based on how much commission was paid to whoever sold the PPI policy.
CAP's CEO, Matt Barlow, said, 'Making a decision about whether to complain about PPI is an important one and we at CAP are here to provide our clients with any support they may need in order to make that decision.'
For more information on PPI and to find out what this means for you we recommend visiting the FCA website at fca.org.uk/ppi, or contacting their helpline on 0800 101 8800.