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Policy and Government

At CAP we don’t want to just treat the symptoms of poverty; we also want to address the causes. That’s why we’re working tirelessly behind the scenes to shape and influence the policies that affect our clients. It means we get to speak on behalf of the vulnerable to the people with the power to change their lives. And our voice is growing louder.

Industry professionals seek our opinion on current issues, and our recommendations get heard in Parliament. Change is happening. Below are some of the ways in which we are fighting for justice amongst the country’s key decision-makers.

CAP’s Corporate Open Day

calendar17 June 2015

Every other year we hold an open day for key contacts from the credit industry, regulators, other debt advisers and third sector. It’s a fantastic opportunity to showcase CAP’s full range of services and the difference they are making to thousands of peoples lives across the UK. This year 60 people joined us at our head office for the day. We were really encouraged by the repsonse of all who attended, many of whom were inspired to do more to help our clients and all in financial difficulty, and noted a particular highlight as hearing first hand about what life in debt is like from a couple of CAP clients who shared their personal experiences.

Northern Ireland Utility Regulator

calendar12 June 2015

As part of our ongoing engagement with Northern Ireland’s Utility Regulator, CAP responded to their Proposed Consumer Protection Strategy 2015/16 - 2019/20. We are pleased that the Regulator is setting out to formalise and promote consumer protection and overall the strategy is an extremely positive step. However, we feel there are some areas where it does not go far enough, particularly with regard to affordability and equal access. Read CAP’s submission below:

Read the full document here

Proposed changes to the FCA’s rules and guidance on consumer credit

calendar06 May 2015

As part of their on-going regulation of the credit industry, the FCA regularly consults on various changes to the consumer credit rules and guidance. We have inputted our views into their most recent consultation about credit brokers, lending issues and debt advice. Read CAP’s submission below.

Read the full document here

TV licence enforcement review

calendar01 May 2015

The Department for Culture, Media and Sport are re-examining the enforcement regime for TV licence evaders. We are concerned that the current criminal offence penalises people struggling with financial difficulties and have responded to their consultation to support enforcement through a civil debt instead. Read CAP’s submission below. 

Read the full document here

Improving the Financial Health of the Nation

calendar11 March 2015

Today the Financial Inclusion Commission has published their recommendations to tackle financial exclusion in the UK. By 2020, the aim is to have every adult in the UK  connected to the banking system, able to save, with access to affordable credit and financial education. Read CAP’s submission to the review below:

Read the full document here
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Other and previous reports:

Never just a number The case for fairshare Setting the pace Offline and shut out The poor pay more Client report 2016 Client report 2015 Client report 2014 Client report 2013

Introducing CAP's External Affairs team

Meet the team representing CAP and building relationships in the credit and debt advice industries, as well as the third sector and with the Government:

Dawn Stobart
Director of External Affairs

Rachel Gregory
Social Policy and Relationship Manager

Kiri Saunders
External Communications Manager

Jonathan Shaw
Creditor Relationship Manager

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