Share on:

Policy and Government

CAP joins vulnerability panel at Credit Summit

calendar30 March 2017

Dawn Stobart, Director of External Affairs, sat on the Vulnerable Customers panel at Credit Summit in March. Credit Summit is the UK’s largest daytime event for the credit industry. The panel included representatives from Nationwide, Dollar UK, Money Advice Trust and Target Group, as well as vulnerability specialist Chris Fitch. They discussed topics including defining vulnerability, current strategies for improved customer journeys, as well as best practice for communication and engagement. The panel discussion was well received, with many people acknowledging CAP’s work within the credit industry.

Latest news and blogs

What’s data got to do with it?

We've partnered with DataKind to be able to help even more people in the future.
Blog | Friday, 15 January 2021

Debt: 7 reasons people don’t ask for debt help

30% of our clients waited 3 years and longer before seeking help! Lets look deeper into why this might be the case.
Blog | Thursday, 14 January 2021

A reflection on the virtual church in 2020

Do online services and socially-distant gatherings equal community and fellowship? Here's my experience of church in '20
Blog | Tuesday, 15 December 2020

capuk.org uses cookies to make the site simpler.