Share on:

Policy and Government

CAP joins vulnerability panel at Credit Summit

calendar30 March 2017

Dawn Stobart, Director of External Affairs, sat on the Vulnerable Customers panel at Credit Summit in March. Credit Summit is the UK’s largest daytime event for the credit industry. The panel included representatives from Nationwide, Dollar UK, Money Advice Trust and Target Group, as well as vulnerability specialist Chris Fitch. They discussed topics including defining vulnerability, current strategies for improved customer journeys, as well as best practice for communication and engagement. The panel discussion was well received, with many people acknowledging CAP’s work within the credit industry.

Latest news and blogs

The impact of writing a letter: update from our Simplify the Solution campaign

Blog | Wednesday, 09 June 2021

Step outside and boost your wellbeing this Mental Health Awareness Week

Improve your mood, your health and your faith by getting outdoors this Mental Health Awareness Week (or any other time!)
Blog | Monday, 10 May 2021

This is our story: the impact of poverty in a pandemic

News | Wednesday, 28 April 2021