Share on:

Policy and Government

CAP responds to Ofgem’s consultation on self-disconnection and self-rationing

calendar21 August 2020

CAP has responded to the long-awaited consultation from Ofgem on self-disconnection and self-rationing. We are happy to see Ofgem address this area, particularly that suppliers will have to monitor customer behaviour and identify self-disconnection where they can. CAP would like to see Ofgem prioritise prepayment customers with the smart meter roll-out to ensure the more vulnerable groups get further protection from this.

Read the full document here

Latest news and blogs

Seven tips for teaching kids about money

Blog | Sunday, 11 July 2021

Debt and alcohol: a second chance

Struggling with debt and alcohol, Peter felt hopeless. That is, until CAP got involved. This is Peter’s story.
Blog | Thursday, 24 June 2021

The impact of writing a letter: update from our Simplify the Solution campaign

Blog | Wednesday, 09 June 2021