Share on:

Policy and Government

CAP’s response to FCA consultation: Our future approach to consumers

calendar05 February 2018

Christians Against Poverty (CAP) has responded to the FCA’s consultation, Our future approach to consumers. We were pleased to see the development of plans from the FCA’s mission, released last April, and the growing emphasis on protecting vulnerable consumers. The expectation for firms to take reasonable steps in identifying vulnerability was welcomed, but we had concerns about the FCA's new definition of vulnerability. The new definition states that firms should be able to readily identify vulnerability, when in reality vulnerability is not easily identifiable. To read more, click below.

Read the full document here

Latest news and blogs

Roy’s story: debt help without judgement

Guest writer Roy sought help from CAP in 2018. Now debt free, he reflects on the journey.
Blog | Wednesday, 15 September 2021

Enduring hope: holding on to hope no matter what life throws at you

Hope is more than just a feeling. So how do we hold on to it in dark times?
Blog | Thursday, 02 September 2021

7 easy ways to make the summer last longer

Some family-friendly ideas to help you make the most of the coming autumn and winter months.
Blog | Tuesday, 24 August 2021