Share this page: 

Policy and Government

CAP’s response to FCA consultation: Our future approach to consumers

calendar05 February 2018

Christians Against Poverty (CAP) has responded to the FCA’s consultation, Our future approach to consumers. We were pleased to see the development of plans from the FCA’s mission, released last April, and the growing emphasis on protecting vulnerable consumers. The expectation for firms to take reasonable steps in identifying vulnerability was welcomed, but we had concerns about the FCA's new definition of vulnerability. The new definition states that firms should be able to readily identify vulnerability, when in reality vulnerability is not easily identifiable. To read more, click below.

Read the full document here

Latest news and blogs

‘If you’d asked me where a hug came on my list of priorities, I’d have said bottom. Turned out, it was top.’

At CAP, we take a holistic approach to debt counselling. Here's why.
Blog | Monday, 13 August 2018

Ten totally free ways to entertain the kids this summer

Free and inexpensive activities for the summer holidays.
Blog | Tuesday, 24 July 2018

An ordinary and extraordinary job

Jon Day tells us what it's really like to work at CAP.
Blog | Thursday, 12 July 2018

Sign up for our weekly supporter emails

Christians Against Poverty will ensure your personal details are held securely to enable us to contact you moving forwards in line with our privacy policy. We will never share them with anyone else.
If you'd like to change your consent options in the future, please just contact us.

capuk.org uses cookies to make the site simpler.