Connect » Policy and government » CAP's response to FCA consultation: Our future approach to consumers
Policy and Government
CAP’s response to FCA consultation: Our future approach to consumers
05 February 2018
Christians Against Poverty (CAP) has responded to the FCA’s consultation, Our future approach to consumers. We were pleased to see the development of plans from the FCA’s mission, released last April, and the growing emphasis on protecting vulnerable consumers. The expectation for firms to take reasonable steps in identifying vulnerability was welcomed, but we had concerns about the FCA's new definition of vulnerability. The new definition states that firms should be able to readily identify vulnerability, when in reality vulnerability is not easily identifiable. To read more, click below.
Read the full document hereLatest news and blogs
‘Cut to the bone’ - our clients talk about life on Universal Credit
You are loved
Need some room to breathe?
Our details
Telephone
01274 760720
Email
info@capuk.org
Address
Jubilee Mill, North Street, Bradford, BD1 4EW
Privacy, Complaints, Cookies, Accessibility & Legal Information
Charity registered numbers: 1097217 (England and Wales), SC038776 (Scotland).
Company Limited by Guarantee, Registered in England and Wales number: 4655175.
CAP is authorised and regulated by the Financial Conduct Authority.
Quick links
--
Follow us on social
2 days ago
We still have a FABULOUS pile of free resources for your pancake party! Get yours here and help those living in pov… https://t.co/iJ2bFnIrfG
3 days ago
This campaign from our friends at @NEA_UKCharity is a great reminder that looking out for each other, especially du… https://t.co/I9d3xrs225
3 days ago
So many relationships are affected by poor finances. It might not be the MOST romantic gesture ever but booking you… https://t.co/EmLZWZUR4W
Follow us on Twitter
Like us on Facebook