Policy and Government

CAP’s response to Northern Ireland’s Utility Regulator call for evidence

06 November 2019

We are pleased to respond to this Consumer Protection Programme call for evidence for the Utility Regulator. Our response gives examples of some of the best practice CAP has seen across Great Britain for the fair treatment of vulnerable customers, particularly within the elecrtic, gas and water industries. We look forward to seeing which priorities the Utility Regulator decides to take forward. To read our full response, please click below.

Read the full document here

Latest news and blogs

Five reasons to feel positive right now

Despite the challenges we are all facing we decided to identify reasons we should or can feel positive right now.

Blog | Friday, 22 January 2021

What’s data got to do with it?

We've partnered with DataKind to be able to help even more people in the future.

Blog | Friday, 15 January 2021

Debt: 7 reasons people don’t ask for debt help

30% of our clients waited 3 years and longer before seeking help! Lets look deeper into why this might be the case.

Blog | Thursday, 14 January 2021

Our details

Telephone
01274 760720

Email
info@capuk.org

Address
Jubilee Mill, North Street, Bradford, BD1 4EW

Privacy, Safeguarding, Complaints, Cookies, Accessibility & Legal Information

Charity registered numbers: 1097217 (England and Wales), SC038776 (Scotland).

Company Limited by Guarantee, Registered in England and Wales number: 4655175.

CAP is authorised and regulated by the Financial Conduct Authority.

Quick links

Search for help

Our free local services

Courses in your area

Log in to CAP Money Online

Make a donation

Partner with CAP

CAP's logo & brand

capuk.org uses cookies to make the site simpler.

More about cookies