Policy and Government

CAP’s response to Ofgem’s consultation

01 July 2020

CAP has responded to Ofgem's consultation on protecting energy customers on prepayment meters. It is clear that now more than ever customers need protection, and Covid-19 will have a lasting impact on household finances. In our response we have highlighted some of our concerns around Ofgem's plans to combine the prepayment tariffs, particularly as this does look to create a poverty premium for many low income customers. Those who are disengaged with the marketplace are more likely to suffer the most, and few will truly benefit from the changes being proposed. We'd like Ofgem to really look again at this group of customers and make sure they get the best possible outcomes.

Read the full document here

Latest news and blogs

How to find support in the cost of living crisis

Do you know what help's available to you amid the rising cost of living?

Blog | Wednesday, 04 May 2022

Celebrating Easter: four meaningful ways to focus on Jesus this year

Simple ways to engage with the spiritual importance of Easter

Blog | Wednesday, 13 April 2022

The fundraising journey – shorter than you might think…

A dive into fundraising, with inspiration from Aldo who recently embarked on his own fundraising journey for CAP.

Blog | Monday, 11 April 2022

Our details

Telephone
01274 760720

Email
info@capuk.org

Address
Jubilee Mill, North Street, Bradford, BD1 4EW

Privacy, Safeguarding, Complaints, Cookies, Accessibility Diversity and inclusion Caring for creation & Legal Information

Charity registered numbers: 1097217 (England and Wales), SC038776 (Scotland).

Company Limited by Guarantee, Registered in England and Wales number: 4655175.

CAP is authorised and regulated by the Financial Conduct Authority.

Quick links

Search for help

Our free local services

Make a donation

Courses in your area

Log in to CAP Money Online

Partner with CAP

CAP's logo & brand