Connect » Policy and government » CAP's response to the Lending Standards Board consultation
30 March 2018
CAP has responded to the Lending Standards Board consultation, The Standards of Lending Practice. In general, CAP welcomed the Standards, particularly the inclusion of Consumer Vulnerability as a Standard and the resulting safeguards put in place to protect those customers. We aired our concern that some customers would lose out if customer journeys become increasingly digital. We also placed an emphasis on ensuring that registered firms remain flexible with those in financial hardship. Read CAP’s response below.
Read the full document hereTelephone
01274 760720
Email
info@capuk.org
Address
Jubilee Mill, North Street, Bradford, BD1 4EW
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Charity registered numbers: 1097217 (England and Wales), SC038776 (Scotland).
Company Limited by Guarantee, Registered in England and Wales number: 4655175.
CAP is authorised and regulated by the Financial Conduct Authority.
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