Share on:

Policy and Government

CAP’s response to the Lending Standards Board consultation

calendar30 March 2018

CAP has responded to the Lending Standards Board consultation, The Standards of Lending Practice. In general, CAP welcomed the Standards, particularly the inclusion of Consumer Vulnerability as a Standard and the resulting safeguards put in place to protect those customers. We aired our concern that some customers would lose out if customer journeys become increasingly digital. We also placed an emphasis on ensuring that registered firms remain flexible with those in financial hardship. Read CAP’s response below.

Read the full document here

Latest news and blogs

Roy’s story: debt help without judgement

Guest writer Roy sought help from CAP in 2018. Now debt free, he reflects on the journey.
Blog | Wednesday, 15 September 2021

Enduring hope: holding on to hope no matter what life throws at you

Hope is more than just a feeling. So how do we hold on to it in dark times?
Blog | Thursday, 02 September 2021

7 easy ways to make the summer last longer

Some family-friendly ideas to help you make the most of the coming autumn and winter months.
Blog | Tuesday, 24 August 2021