Policy and Government

Checking in: applying and waiting for Universal Credit

calendar12 December 2018

Today we launched the first paper in our Checking in series exploring the experiences of CAP clients who are early Universal Credit claimants. Each year CAP helps 20,000 people in the grip of debt and poverty. 82% of whom will transition onto Universal Credit in the next few years. These are people living on low incomes, with a high incidence of mental and physical health problems and other difficulties that mean their financial worries are just the tip of the iceberg. Download this briefing paper to read their experiences of applying and waiting for Universal Credit. This is the first paper in a series of three presenting the experiences of CAP clients who are early Universal Credit claimants. The next instalments, due in January and February 2019, will explore how debt and Universal Credit interact and what it is like to live and work while receiving Universal Credit.

Read the full document here

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