£15,977
was the average client household's debt
Connect » Policy and government » Client report 2020
Debt left Jude feeling alone and unheard. Having suffered a stroke, which left her with cognitive impairment, and going through a relationship breakdown shortly after, Jude’s finances began to spiral. Unable to get her head around what she owed, Jude started to dread the postman. She could not face her debt situation and started to hide the letters.
Sadly, Jude’s story is not a one-off case. Thousands of people across the UK are struggling in problem debt, battling with other difficulties such as ill health, relationship breakdown or job loss.
Yet in 2019, CAP helped 22,778 adults and children (inclusive of those interacting with more than one CAP service) to change their story. We celebrated with over two thousand households who became debt free and helped many more along the journey.
Download the report to read more about Jude’s story and the impact CAP’s Debt Help service, Life Skills, Job Clubs and Fresh Start groups are having across the UK.
Jude, CAP client
‘Being in debt was awful. I had to cut back a lot, skipping meals and going without different things. There was no one to talk to. I picked up a leaflet about CAP at the hospital. That’s when Julia, my Debt Coach, walked into my life, it was like an angel had been sent to me. At last someone was here to listen to me and help me.’
81%
of CAP clients have an income below the national average
66%
borrowed money in order to pay another bill or debt
11%
said that debt meant they could not afford a bed or mattress
72%
of CAP clients said debt negatively affected their health
38%
of outstanding debt is owed to priority creditors
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