Share this page: 

Policy and Government

CMA’s draft order for retail banking market investigation

calendar22 December 2016

The Competition and Markets Authority (CMA) recently put out a draft order for consultation about the retail banking market. We were able to provide feedback on the personal current account (PCA) section. On the whole we welcomed the remedies set out in the draft, but recommended that the remedies and resources should be proportionately targeted at those who stand to gain the most. We also welcomed the obligation to publish service quality indicators and the new requirements around information. The overdraft alert remedy was particularly welcome, helping people avoid high charges for unarranged overdrafts and were able to express how the Maximum Monthly Charge remedy could be improved. Read our full response below.

Read the full document here

Latest news and blogs

A decade of freeing people from crippling personal debt in Northern Ireland

One of CAP's pioneers, Jim Fleming, reflects on ten years since our charity began helping people in Northern Ireland.
Blog | Monday, 20 May 2019

Why you should get involved with Thy Kingdom Come this June

What's it all about and why does it matter?
Blog | Thursday, 16 May 2019

Six steps to a more affordable summer

Summertime’s around the corner and it’s time to start planning to make sure we’re not spending more than we need to.
Blog | Friday, 03 May 2019

capuk.org uses cookies to make the site simpler.