Policy and Government

Helping energy customers make informed choices

calendar28 September 2016

Ofgem are consulting on the implement of the Competition and Market Authority’s (CMA) recommendations following the CMA’s two-year investigation into the energy market. Ofgem are also proposing to move to a principles based model of regulation. We have responded to this consultation to echo the importance of consumers being able to make informed choices and highlighting that specific attention needs to be given to the ability of those on prepayment meters to do so. We also raised our concerns that the opportunity to fully consider wider consumer wellbeing as part of this investigation has been missed. Read our full response below.

Read the full document here

Latest news and blogs

Five minutes with… Andrew Wilson

'It’s about making a difference that’s for an eternal purpose...'
Blog | Monday, 03 February 2020

Host a Flipping Marvellous Pancake Party this Shrove Tuesday

CAP's most fun campaign is back for a third year - and you can get involved.
News | Tuesday, 14 January 2020

Toucan talk about money

Might your relationship be helped by this new app from Agape?
Blog | Tuesday, 14 January 2020

capuk.org uses cookies to make the site simpler.