Connect » Policy and government » Helping energy customers make informed choices
Policy and Government
Helping energy customers make informed choices
28 September 2016
Ofgem are consulting on the implement of the Competition and Market Authority’s (CMA) recommendations following the CMA’s two-year investigation into the energy market. Ofgem are also proposing to move to a principles based model of regulation. We have responded to this consultation to echo the importance of consumers being able to make informed choices and highlighting that specific attention needs to be given to the ability of those on prepayment meters to do so. We also raised our concerns that the opportunity to fully consider wider consumer wellbeing as part of this investigation has been missed. Read our full response below.
Read the full document hereLatest news and blogs
What lockdown taught us about Easter
Superhero charity ideas: 5 ideas for young families
Too deep in debt to break free? Why we need to simplify the solution
Our details
Telephone
01274 760720
Email
info@capuk.org
Address
Jubilee Mill, North Street, Bradford, BD1 4EW
Privacy, Safeguarding, Complaints, Cookies, Accessibility & Legal Information
Charity registered numbers: 1097217 (England and Wales), SC038776 (Scotland).
Company Limited by Guarantee, Registered in England and Wales number: 4655175.
CAP is authorised and regulated by the Financial Conduct Authority.
Quick links
Follow us on social
yesterday
We are saddened by the death of HRH Prince Philip, and offer our prayers and condolences to Her Majesty The Queen and the Royal Family.
yesterday
Therefore, if anyone is in Christ, the new creation has come: the old has gone, the new is here! - 2 Corinthians 5:… https://t.co/wfzIKD9LpI
yesterday
It's not unusual for new CAP clients to have empty kitchen cupboards when they first come to us for help. Food bank… https://t.co/rvnGsRplHS
yesterday
*NEW ROLE: National PR Manager* Raising CAP's awareness in national & Christian media (print, radio, TV & online ne… https://t.co/Ue41ZnEqpK
yesterday
We're encouraging people to walk, jog or run 25km to raise money for CAP as part of our 25yr celebrations! You can… https://t.co/31Ihrd2HnJ
2 days ago
You can now access our debt service from start to finish without face-to-face appointments. We're missing seeing cl… https://t.co/VAL67EWAUe
