Share on:

Policy and Government

Helping energy customers make informed choices

calendar28 September 2016

Ofgem are consulting on the implement of the Competition and Market Authority’s (CMA) recommendations following the CMA’s two-year investigation into the energy market. Ofgem are also proposing to move to a principles based model of regulation. We have responded to this consultation to echo the importance of consumers being able to make informed choices and highlighting that specific attention needs to be given to the ability of those on prepayment meters to do so. We also raised our concerns that the opportunity to fully consider wider consumer wellbeing as part of this investigation has been missed. Read our full response below.

Read the full document here

Latest news and blogs

Five reasons to feel positive right now

Despite the challenges we are all facing we decided to identify reasons we should or can feel positive right now.
Blog | Friday, 22 January 2021

What’s data got to do with it?

We've partnered with DataKind to be able to help even more people in the future.
Blog | Friday, 15 January 2021

Debt: 7 reasons people don’t ask for debt help

30% of our clients waited 3 years and longer before seeking help! Lets look deeper into why this might be the case.
Blog | Thursday, 14 January 2021

capuk.org uses cookies to make the site simpler.