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Policy and Government
Helping energy customers make informed choices
28 September 2016
Ofgem are consulting on the implement of the Competition and Market Authority’s (CMA) recommendations following the CMA’s two-year investigation into the energy market. Ofgem are also proposing to move to a principles based model of regulation. We have responded to this consultation to echo the importance of consumers being able to make informed choices and highlighting that specific attention needs to be given to the ability of those on prepayment meters to do so. We also raised our concerns that the opportunity to fully consider wider consumer wellbeing as part of this investigation has been missed. Read our full response below.
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