Share this page: 

As Internet access increasingly becomes a necessity, those that remain offline are shut out from the best deals and essential public services. New findings from a survey of 1,210 CAP clients exposes the extent that financial and digital exclusion are intertwined.

Public services are failing to plug this gap, and millions are disadvantaged in their interactions with essential and financial services because they cannot get online. This presents a challenge for how we design access into services, and is particularly relevant as Universal Credit claims exceed a 1.1million.

Download our latest briefing to see the figures and real life stories of what it means to be offline and shut out in today’s digital landscape.

Join in the discussion using #1in5offline @CAPuk

Contact our press team:
01274 761924
press@capuk.org

Contact our external affairs team:
01274 761985
externalaffairs@capuk.org

Latest news and blogs

For richer and for poorer - keeping your wedding plans on budget

Blog | Tuesday, 10 September 2019

Born into poverty - how can this be fair?

CAP has joined 45 other charities to call for changes to a welfare system plunging children into debt from day one.
Blog | Tuesday, 27 August 2019

PPI complaint deadline looms

CAP is supporting the FCA's campaign, which urges people to get their complaints in before 29 August 2019.
News | Thursday, 15 August 2019

capuk.org uses cookies to make the site simpler.