As Internet access increasingly becomes a necessity, those that remain offline are shut out from the best deals and essential public services. New findings from a survey of 1,210 CAP clients exposes the extent that financial and digital exclusion are intertwined.

Public services are failing to plug this gap, and millions are disadvantaged in their interactions with essential and financial services because they cannot get online. This presents a challenge for how we design access into services, and is particularly relevant as Universal Credit claims exceed a 1.1million.

Download our latest briefing to see the figures and real life stories of what it means to be offline and shut out in today’s digital landscape.

Join in the discussion using #1in5offline @CAPuk

Contact our press team:
01274 761924
press@capuk.org

Contact our external affairs team:
01274 761985
externalaffairs@capuk.org

Latest news and blogs

Five minutes with… Thomas Allen and Kgosi Ngwenya

'For me, the best thing is how much God’s used us as a charity.'
Blog | Monday, 18 November 2019

Feeling SAD?

Feel low during autumn and winter? You're not alone. Here are a few ways to lift your mood.
Blog | Friday, 08 November 2019

Get to know our new UK CEO, Paula

We interviewed her in her home about CAP, the BBC and debt.
News | Wednesday, 06 November 2019

capuk.org uses cookies to make the site simpler.