Share this page: 

Policy and Government

Ofgem announces cap on pre-payment meter installation

calendar10 November 2017

CAP welcomes Ofgem's announcement to cap the fees for a forcibly installed pre-payment meter. From January the maximum charge will be capped at £150, having previously cost up to £900. The most vulnerable, including those in severe financial despair, will see their charges waived completely. Ofgem have also announced that installation will be prohibited if customers have extreme cases of mental ill-health, even if a client consents, but would find the experience severely traumatic. This news is particularly encouraging to see as CAP has played a part in highlighting this issue through discussions and consultations on the topic.

Latest news and blogs

Let’s beat the January blues and have the best 2019

Let's face it, it can be easy to feel naff in January. Thankfully, we have five easy ways for you to feel more cheerful.
Blog | Tuesday, 08 January 2019

John Kirkby receives CBE at Buckingham Palace

CAP's Founder was presented with the medal by HRH Prince Charles.
News | Friday, 14 December 2018

It’s time to talk about money

This Talk Money Week, we're looking at why people are so reluctant to talk about their financial struggles.
Blog | Monday, 12 November 2018

capuk.org uses cookies to make the site simpler.