Policy and Government

Ofgem announces cap on pre-payment meter installation

10 November 2017

CAP welcomes Ofgem's announcement to cap the fees for a forcibly installed pre-payment meter. From January the maximum charge will be capped at £150, having previously cost up to £900. The most vulnerable, including those in severe financial despair, will see their charges waived completely. Ofgem have also announced that installation will be prohibited if customers have extreme cases of mental ill-health, even if a client consents, but would find the experience severely traumatic. This news is particularly encouraging to see as CAP has played a part in highlighting this issue through discussions and consultations on the topic.

Latest news and blogs

Debt help in Scotland: Jimmy’s story

Jimmy from Scotland shares how CAP Job Clubs and Debt Help empowered him to transform his life

Blog | Thursday, 09 June 2022

A different Jubilee

As we look back on the Queen's Jubilee celebrations, Owen reflects on the Biblical Year of Jubilee

Blog | Monday, 06 June 2022

How to find support in the cost of living crisis

Do you know what help's available to you amid the rising cost of living?

Blog | Wednesday, 04 May 2022

Our details

Telephone
01274 760720

Email
info@capuk.org

Address
Jubilee Mill, North Street, Bradford, BD1 4EW

Privacy, Safeguarding, Complaints, Cookies, Accessibility Diversity and inclusion Caring for creation & Legal Information

Charity registered numbers: 1097217 (England and Wales), SC038776 (Scotland).

Company Limited by Guarantee, Registered in England and Wales number: 4655175.

CAP is authorised and regulated by the Financial Conduct Authority.

Quick links

Search for help

Our free local services

Make a donation

Courses in your area

Log in to CAP Money Online

Partner with CAP

CAP's logo & brand