Share this page: 

Policy and Government

Ofgem announces cap on pre-payment meter installation

calendar10 November 2017

CAP welcomes Ofgem's announcement to cap the fees for a forcibly installed pre-payment meter. From January the maximum charge will be capped at £150, having previously cost up to £900. The most vulnerable, including those in severe financial despair, will see their charges waived completely. Ofgem have also announced that installation will be prohibited if customers have extreme cases of mental ill-health, even if a client consents, but would find the experience severely traumatic. This news is particularly encouraging to see as CAP has played a part in highlighting this issue through discussions and consultations on the topic.

Latest news and blogs

Hand in hand with the local Church

During our prayer week with Tearfund, we're reflecting on why both charities work through the local Church.
Blog | Friday, 24 August 2018

Giving the gift of time

Ellie Gage tells us what it's like to serve on a Discovery Break.
Blog | Wednesday, 15 August 2018

‘If you’d asked me where a hug came on my list of priorities, I’d have said bottom. Turned out, it was top.’

At CAP, we take a holistic approach to debt counselling. Here's why.
Blog | Monday, 13 August 2018

capuk.org uses cookies to make the site simpler.