Share this page: 

Policy and Government

Ofgem consultation ‘Prepayment meters installed under warrant - statutory consultation’

calendar29 August 2017

The latest Ofgem consultation provided revised proposals and draft licence conditions covering prepayment meter (PPM) installation under warrant. We have responded to welcome the protection this will bring to those in financial difficulty and vulnerable situations. In particular we were happy to see the prohibition on force fitting a PPM where the installation process would be ‘severely traumatic’. The cap of warrant-related costs to £150 to provide incentives for suppliers to pursue a warrant as a last resort was also welcomed, as well as preventing warrant-related costs exacerbating financial difficulty. Targeting will be key to ensure this is effective in practice, and we also believe that there is space for more safeguards to be put in place for customers with a smart meter, where switching to PPM can be done remotely. Read the rest of our response below.

Read the full document here

Latest news and blogs

A decade of freeing people from crippling personal debt in Northern Ireland

One of CAP's pioneers, Jim Fleming, reflects on ten years since our charity began helping people in Northern Ireland.
Blog | Monday, 20 May 2019

Why you should get involved with Thy Kingdom Come this June

What's it all about and why does it matter?
Blog | Thursday, 16 May 2019

Six steps to a more affordable summer

Summertime’s around the corner and it’s time to start planning to make sure we’re not spending more than we need to.
Blog | Friday, 03 May 2019

capuk.org uses cookies to make the site simpler.