Policy and Government

Ofgem’s safeguard tariff for vulnerable customers

01 May 2018

There has been positive progress with Ofgem’s safeguard tariff for vulnerable customers, updates of which have been published in their latest consultation. The tariff will allow 97% of customers to be served by suppliers who are using data matching, helping more people than ever to get affordable energy tariffs. Once the Government has made amendments in the Digital Economy Act, by Winter 2018/19 the Department of Work and Pensions will be able to share its data with all energy suppliers that have over 50,000 customers and those smaller suppliers who have been active for more than three years. Having fed our views back in previous Ofgem consultations, such as suggesting the tariff should include those customers receiving Tax Credits, we are happy to see our views have been listened to.

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