Share this page: 

Policy and Government

Powerless people: indebted and afraid

calendar02 July 2018

Our latest briefing paper highlights the issues we are seeing with public sector debt collection. Almost half (49%) of CAP clients have owed money to the DWP, HMRC or their local authority and these clients are more likely to be on a low income and vulnerable. We have found that public sector debt collection processes create fear, leave clients feeling powerless and render debts unmanageable. CAP is calling for three key principles to help change this: time, flexibility and consistency. To read more, click here.

To read more, download our briefing paper here.

Latest news and blogs

‘Cut to the bone’ - our clients talk about life on Universal Credit

A quick guide to Universal Credit - and what CAP's clients have to say about it
Blog | Thursday, 07 February 2019

You are loved

A new initiative from the CNI Network aims to spread positivity and hope to those experiencing suicidal thoughts.
Blog | Thursday, 07 February 2019

Need some room to breathe?

The government's making plans that will affect people in debt
Blog | Monday, 04 February 2019

capuk.org uses cookies to make the site simpler.