Connect » Policy and government » Proposals to improve outcomes for prepayment customers
Policy and Government
Proposals to improve outcomes for prepayment customers
25 February 2016
As part of their ongoing work to improve outcomes for prepayment (PPM) customers, Ofgem is proposing to take action to reduce the impact of charges when a PPM is installed under warrant. The proposals show particular concern for customers in vulnerable situations and are welcome. We have responded to show support for the proposals but to highlight our concerns about whether smart meters will bring the resolution Ofgem predict and that the proposals do not address the wider issues affecting prepayment customers. Read our full response below.
Read the full document hereLatest news and blogs
PPI complaint deadline looms
Learning to be grateful does you good
Finding family
Our details
Telephone
01274 760720
Email
info@capuk.org
Address
Jubilee Mill, North Street, Bradford, BD1 4EW
Privacy, Complaints, Cookies, Accessibility & Legal Information
Charity registered numbers: 1097217 (England and Wales), SC038776 (Scotland).
Company Limited by Guarantee, Registered in England and Wales number: 4655175.
CAP is authorised and regulated by the Financial Conduct Authority.
Quick links
--
Follow us on social
12 minutes ago
You might think we're crazy but... instead of having our books full of clients, we'd rather stop people falling int… https://t.co/dN78StJ8xH
8 hours ago
This week we’re celebrating our LIFE CHANGERS (that's what we call our regular givers)! Thank you for your generous… https://t.co/ns1hda21LX
12 hours ago
Life on a tight budget can be really tough. We set up CAP Life Skills to give practical, relevant advice to people,… https://t.co/qVkj12SzJi
16 hours ago
LIFE SKILLS IN NUMBERS!CAP Life Skills is a community of people learning things like cooking on a budget & managi… https://t.co/oJFJJQkinB
16 hours ago
For every £5 that CAP spends, roughly £2 is from one of our Life Changers (regular givers). Thank you for being suc… https://t.co/mlQAtfppLJ
20 hours ago
You might be surprised to hear that one of the core values of Christians Against Poverty is... FUN! Yes we work in… https://t.co/wwkePMqJjV
22 hours ago
It’s good to know that however chaotic our world is, no matter our situation, God can restore peace and beauty to i… https://t.co/rCpTOcNfo5
Follow us on Twitter
Like us on Facebook
Follow us on Instagram