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Policy and Government

Retail banking market investigation

calendar30 June 2016

The Competition and Markets Authority (CMA) is conducting an investigation into the retail banking market, look particularly at the personal current account market. They have published their provisional decisions on remedies to correct the issues they’ve identified. We broadly support these remedies as positive steps, especially those concerning overdraft users, and have provided feedback to help shape these remedies to be as effective as possible.

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