Policy and Government
Smarter communications discussion paper
24 October 2015
As part of their commitment to promote empowering and effective consumer communications, the Financial Conduct Authority (FCA) released a discussion paper on smarter communications. At CAP we work hard to ensure a high standard of communication with clients, and also have experience of the type of communication our clients receive from creditors. We provided the following response to the FCA, highlighting examples of CAP's communication, as well as areas for improvement in the industry and regulations. Read our response below and the FCA’s discussion paper here.
Read the full document here
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4 hours ago
19 church talks happening this weekend from our team! Tweet if you're at one! (& if you want a speaker at yours https://t.co/DzRF1blWpK
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#Stoptober is 1 week away! If you're looking for an excuse to give up smoking...here it is! https://t.co/UJSDISz4sM… https://t.co/H5T4zf8bk0
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Great news from #Oldham as the council approves an expanded service for vulnerable people https://t.co/3G1sW4kizI
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Getting colder in the evenings now isn't it? Know what you need? Cottage pie https://t.co/15GLMx6H1c #recipe
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...and CAP HQ goes wild with celebration! Ten debt free families! What a great way to end the week.
