The technology team are an essential part of CAP’s support services, trusted to enable CAP's critical, poverty-busting work for our UK head office, our national network of partner churches and our international operations. Our role is to develop strategic solutions that respond to the changing needs of CAP and seize the opportunities offered by the rapidly evolving technological landscape. Once systems are in use we provide ongoing development and generous support and training of CAP’s head office staff and wider user community.
The role of the 1st Line IT Support Technician reports to the IT Support Team Leader and its function is to maintain and support CAP’s general systems, desktop and laptop estate, as well as related peripherals and telephone systems. This is a user-facing role, with the primary focus being on delivering an excellent and generous service in terms of support, training and administration.
Who we're looking for
We are passionate about using our technical skills to provide the CAP family with generous IT support and excellent solutions that enable our staff to better serve our partner churches and clients. We are an adaptable team operating in a fast-changing environment, who love technology and helping people do their jobs. We are dedicated and hardworking, fuelled by cake, biscuits and cups of tea.
Bradford head office with some home working available
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