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Customer Service Administrator (IT Team) - Fixed Term Contract 12 Months - IT

Location: CAP, Jubilee Mill, North Street, Bradford, BD1 4EW

Hours: 18.75 - 22.5 hours per week - days negotiable

Context: The IT team are an essential part of CAP’s support services, enabling the critical work of CAP in the UK, and in other countries. Our role is to strategically develop technology solutions that respond to the changing needs of CAP and the opportunities in the wider IT environment. Once systems are in use we provide generous support and training of CAP’s head office staff and wider user community.This is an entry level IT Support Role, we would be looking to train the successful candidate up into an IT Support Technician over time.

Role: The Customer Service Administrator reports to the IT Support Team Leader and works as part of a team to provide ongoing support to all CAP customers. They will offer support to the IT Service Desk members as they go about tackling issues in depth whilst the Customer Service Administrator deals with initial response and admin tasks.

Person: We really enjoy team, technology and helping people do their jobs. We are dedicated, hard working and enjoy going the extra mile.

Starting salary: £16,753 per annum pro rata

Closing date for applications: 30 September 2017

Start date: ASAP

Request an application pack for the Customer Service Administrator (IT Team) - Fixed Term Contract 12 Months role >>>

For further information, please contact the HR and Staff Development team on 01274 760720 (option 6) or email

You are advised to submit your completed application form via email as soon as possible to have the best chance of being considered. We reserve the right to close the post before the stated closing date where we have a high response rate.

Please note that we are unable to consider applicants who do not presently have permission to work in the UK.

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