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Debt Help Caseworker - Debt Operations

Location: CAP, Jubilee Mill, North Street, Bradford, BD1 4EW

Hours: 22.5 - 37.5 per week (flexible, full and part time available)

Context: Teams of Caseworkers at our head office in Bradford carry out the debt counselling work of CAP. These teams cover three main functions; Firstly, the Setup of our client’s cases, working alongside our partner churches all over the UK to deliver a home visit service. Subsequently two long term teams, working with clients who are either, repaying their debts through a debt management plan, or clients who need to pursue an Insolvency option.

Role: The role of our caseworkers is to work in three teams mentioned above, Setup, Debt Management and Insolvency, to jointly manage a portfolio of clients, ensuring they receive advice on how best to deal with their debts and ongoing support to complete their journey to become debt free. All underpinned by a compassionate and highly professionally customer service.

Person: We are extremely organised and efficient, effective communicators, find fun amidst the detail, great with numbers and have a strong drive to progress our work efficiently and professionally.

Starting salary: £19,535 progressing up to £22,980 after full training is complete and standards achieved.

Closing date for applications: 12 November 2018

Start date: 7 January 2019

Although we are able to offer part time hours, due to an extensive training period the first 13 weeks of employment will need to be full time. Successful applicants will be invited to an assessment day on Monday 26th November.

Request an application pack for the Debt Help Caseworker role >>>

For further information, please contact the HR and Staff Development team on 01274 760720 (option 6) or email recruitment@capuk.org.

Information on genuine occupational requirements

You are advised to submit your completed application form via email as soon as possible to have the best chance of being considered. We reserve the right to close the post before the stated closing date where we have a high response rate.

Please note that we are unable to consider applicants who do not presently have permission to work in the UK.

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