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Long Term Support Administrator - Debt Operations

Location: CAP, Jubilee Mill, North Street, Bradford, BD1 4EW

Hours: Mon - Fri 8:45am - 5:00pm

Context: When a client comes to CAP for help with their debts they will be helped initially by our Setup department. Then, once we know what route out of debt the client will be taking, their case will be transferred to one of our ‘long-term’ teams, who will aim to support the client until they are debt free. The Long-Term Support Admin Team (LSAT) works alongside these long-term teams.

Role: The LSAT Administrators are responsible for handling all the various administrative tasks across a number of the CAP Debt Operations teams. This includes various tasks like ensuring important paperwork from our clients is accurately scanned onto our case management system, contacting clients to arrange telephone appointments between them and an Adviser, and running reports for team managers.

Person: We are extremely organised and efficient, and work well under our own initiative. We’re good with people and can communicate easily with people from different backgrounds, especially over the phone. We’re also good fun, comfortable in working well in a great team!

Starting salary: £17,618

Closing date for applications: 3 May 2019

Start date: ASAP

Request an application pack for the Long Term Support Administrator role >>>

For further information, please contact the HR and Staff Development team on 01274 760720 (option 6) or email

Information on genuine occupational requirements

You are advised to submit your completed application form via email as soon as possible to have the best chance of being considered. We reserve the right to close the post before the stated closing date where we have a high response rate.

Please note that we are unable to consider applicants who do not presently have permission to work in the UK.

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