CAP’s debt help is one of the key services offered by the charity. Like all that CAP does the service is delivered through a network of local churches across the UK. However, all regulated activities and the actual mechanics of the service comes from the Debt Operations team, operating from CAP head office in Bradford. The Scotland debt advice team within Debt Operations is responsible for the delivery of CAP’s debt advice through our Scottish Network of churches. This includes the on-going management of CAP plans, with support from the other teams that make up the Debt Operations section.
The role of the Scotland Team Manager is to manage the Scotland debt help team within the Debt Operations department. You will allocate workload, train and equip our officers or advisors, identify and implement operational changes, and provide management and leadership to your team in order to ultimately provide an excellent service to our clients. They are also responsible for maintaining a strong relationship with the Scotland Network team to ensure effective collaboration and strategy across the Scottish Debt service.
Who we're looking for
We are highly capable of organising and being efficient. We are good communicators, inspirers, and encouragers and able to drive and challenge but bring people with us. We love to achieve and think big picture as well as about the details.
Head Office based with the opportunity for some home working
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