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Setup Team Caseworker - Client Services

Location: CAP, Jubilee Mill, North Street, Bradford, BD1 4EW

Hours: Mon - Fri 8:45am - 5:00pm (37.5 hours per week)

Context: Teams of caseworkers at CAP’s headquarters in Bradford carry out the practical debt counselling work of CAP. The service is then delivered to clients through a network of Debt Coaches who are based in partner churches all over the UK. One such team is Client Setup, which sits within the wider Debt Operations department and is responsible for setting off clients on their journey to becoming debt free.

Role: The role of the Setup Caseworker is to create an initial budget for clients and provide them with suitable options to get out of debt. This is achieved by management of a portfolio of client cases through tasks shared across the team.

Person: Client Setup Caseworkers are extremely organised and efficient, effective communicators. They find fun amongst the detail, as well as being big picture thinkers. They’re great with numbers and working to deadlines.

Starting salary: £19,040

Closing date for applications: 31 March 2017

Start date: ASAP

Request an application pack for the Setup Team Caseworker role >>>

For further information, please contact the HR and Staff Development team on 01274 760720 (option 6) or email

You are advised to submit your completed application form via email as soon as possible to have the best chance of being considered. We reserve the right to close the post before the stated closing date where we have a high response rate.

Please note that we are unable to consider applicants who do not presently have permission to work in the UK.

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