CAP Debt Centre Manager
Thank you so much for considering joining us as a CAP Debt Centre Manager. This is your opportunity to join a rapidly growing movement of people who are working together to tackle one of the biggest social problems facing us today. We’re so excited for you to join the family!
Who are we?
We’re on a mission to set people in our nation free from a life sentence of debt, poverty and their causes. Our 600 services, including debt centres, job clubs, release groups and life skills groups, are all run through local churches, meaning we can offer our clients not only expert practical support, but companionship, hope and a chance to hear the Gospel too. By 2021, we want to have 1,000 CAP services open across the UK, so we can show poverty who’s boss in every community.
At our core, we’re:
- Passionate and compassionate: We do what we do because we care deeply about seeing people released from debt, poverty and their causes
- Excellent and generous: We go above and beyond for our clients
- Courageous: Who wants to settle for the same old when we can push for bigger and better?
- Fun and united: We’re one big CAP family!
- Christ-centred: We know none of this would be possible without Jesus
CAP Debt Centres
All CAP’s services are run through local churches to engage and support people in their communities. CAP Debt Centres provide practical and holistic support for people struggling with debt, as well as offering them the opportunity to hear the Gospel. Hear from some of our existing debt centre staff and other service managers below about why they love what they do!
Your role as a CAP Debt Centre Manager would be to set up and manage the running of the debt centre in partnership with CAP and your church. You would support clients on their journey to becoming debt free through home visits and ongoing support. All of this must be done in a way that positively reflects the Christian faith and the core values of the charity.
The minimum time commitment is sixteen hours per week, comprising four sessions of four consecutive hours, with at least two sessions being within normal working hours of 9am to 5pm, Monday to Friday.
As part of this role you must complete an application for an enhanced DBS disclosure (formally CRB).
- To positively promote the Christian faith in line with the objectives of the charity
- To take part in all initial and ongoing training in order to offer the best service possible
- To publicise the CAP Debt Centre in a way that makes it available to the widest possible section of society – this will also involve developing links with relevant referral agencies
- To promote the work within your church, encouraging volunteers to become involved in the many aspects of the work (Support team, Prayer team, financial support etc.)
- To visit clients in their homes and to explain the CAP service in a way that is understood and encourages clients to agree to work with CAP (mobility is essential to enable home visits, so having a car and full license is a requirement in most cases)
- To be part of a team that delivers the debt advice to the client – this will involve a fact find of their current financial situation, communication of the prepared budget and financial plan, and encouragement to stick to the plan
- To accompany clients to court in order to provide support as they secure affordable repayments and other legal agreements
- To manage all elements of the debt centre including volunteers, caseload and all central operational tasks, such as monthly reports, reviews etc.
- To promote the work of CAP to friends, families and contacts to increase support and awareness of the charity – this includes encouraging support through the CAP Life Changer programme
This bit’s just the facts and formalities – excuse us for going all official on you! It’s basically a breakdown of what you’ll need to ace this role.
- Evidence of passion for the poor and evangelism, and outworking of this
- Experience of successfully leading or motivating a team of volunteers
- Administration experience
- Experience of working with poor and needy people in vulnerable sections of society
- Comfortable working with numbers, and able to effectively work with and understand a household budget
- The ability and desire to explain the Gospel in a clear, relevant and natural way
- Ability to motivate and inspire people to sign up for our service
- Excellent verbal and written communication skills
- Ability to head up PR and publicity for the centre and to persuade third parties to refer clients
- Ability to remain emotionally strong through stressful situations
- Logical, articulate approach to work
- Excellent time and task management
- Good administration skills
- Good IT skills – confident using Microsoft Word and the internet
- Sincere acceptance and understanding of the Christian purpose of the charity
- Must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values
- Must be able to actively take part in prayer and worship, whether individual, in a small group or corporately, as an expression of own personal faith and in line with CAP’s Statement of Faith
What happens next?
- Tell us a bit more about yourself by filling out the application form at the end of this pack.
- Once we’ve received your application, we’ll read and process it within 48 hours.
- The next step will be an invitation to one of our selection days held at our head office in Bradford. Not to fret over – just an opportunity to get to know one another better!
- We’ll contact you after the selection day and, if you’re successful, we’ll book you in for our next training course.
Any questions? Give our selection team a shout on 01274 760797.
Training is residential and is held at our head office in Bradford over an evening and two full days. We’ll provide meals and all training materials whilst you’re training with us. If you’re opening a new service and submit your application and reference form before the early bird deadline, we’ll be able to provide accommodation for you too.
We hold two annual conferences – they’re a brilliant opportunity for us to come together to worship God, connect with other CAP workers and be re-inspired by our vision. We would love for you to join us, but don’t worry, it’s not a deal-breaker if you can’t make it!
We also hold two regional Revive Days a year – these are organised by your CAP Area Manager and are an opportunity for you to connect with others working with CAP in your region. Again, we would love for you to join your regional team at these, but it’s ok if you can’t.
This is your chance to tell us who you are! What’s in your heart? What are your passions? What makes you tick? We love meeting new people and we’re excited to get to know you better! You’ll find the link to your application form in the original email.
Submit your application, sit back and relax – aah!