Hello! We hope you and your family are staying well during this unusual time. As Government guidelines around coronavirus (COVID-19) mean we’re not able to provide our usual face-to-face service right now, we’re doing things slightly differently to make sure you can continue to work with CAP and move towards becoming debt free.

You should now have had a phone call with your Debt Coach or arranged a time to speak on the phone.

Your next step is to watch the relevant videos below depending on the outcome of your conversation with your Debt Coach. There are two videos – one to help you upload your paperwork onto our temporary online system, and another to keep you up-to-date if you have been advised to take an insolvency route.