Client report 2026: Stronger together

CAP client, Sharon, outside in a park, smiling at the camera and wearing a pink jumper.
Read our 2026 client report, exploring 30 years of UK poverty and how support is weaving hope back into people’s lives. 

Report summary

Thirty years ago in 1996, CAP was born into a world where a quarter of the UK lived in poverty. Today, the crisis has deepened. Poverty is more severe, and it is increasingly affecting those in employment. This report dives into the complex realities of modern poverty and showcases how local churches, backed by CAP, provide a frontline defence to stop poverty in its tracks.

Poverty stops with us

Since CAP was founded in 1996, we estimate that:

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35,000+
people have become debt free with the support of CAP and the church-based movement 
80,000
people received expert debt advice 
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£500 million 
worth of debt has been paid back by, or written off for, CAP clients who have become debt free 
CAP employees, Claire Cowles & Martin Cowles, at Bradford Support Hub, smiling at the camera

Churches have taken CAP’s resources and expertise to create a tapestry of support across their local area. People left feeling frayed and threadbare by poverty have been stitched into loving communities, where they can thrive and flourish. 

Claire Cowles (Head of Strategic and Digital Communications) and Martin Cowles (Head of Impact) 

About the research

This report blends existing research from CAP and others in the sector with new research on the experiences of current or recent clients, staff and volunteers. We analysed 511 responses to our 2025 client survey, data on CAP’s debt help management system from 4,165 UK-wide households, and interviews with people who have direct experience of combatting debt and poverty in their community. Combined, they illustrate the realities faced by the people we help.

Download the report

CAP client, Sharon, sat at a table holding a red mug, wearing a pink jumper and smiling at the camera

Client report 2026: Stronger together

Find out how support is weaving hope back into people’s lives. 

Download the report