Policy and research

Two men and two women stood outside number 10 downing Street holding posters which say, hashtag look again, at UK poverty.

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Find out how we’re working behind the scenes to see an end to UK poverty. 

Our mission

Poverty in the UK is real and we’re not okay with that. Families are struggling to put food on the table and are faced with making unimaginable choices. More and more people are living under the all-consuming pressure of debt. That’s why we’re working hard to shape and influence policy, to ensure more people aren’t trapped by poverty and debt. 

We’ve been campaigning for our clients since 1996 and we’ve seen change happen but there’s so much still to achieve. We don’t plan to stop now.

What we do

We want to see an end to UK poverty. So, our Policy and Research team pull together evidence and research, undertake consultations and publish reports to help decision makers develop and shape policy. We also campaign and petition, attend events, roundtables and advocate for people in debt and on low incomes.

Our current focuses

We concentrate our efforts on specific areas to achieve maximum impact.

We want the Government to ensure that no one is left struggling as the cost of living increases.

We want the UK to be a place where debt collection does not push people further into hardship. We work to present evidence and shape policies that protect people living in vulnerable circumstances.

We’re working to see social security provided at adequate levels, where caps and sanctions don’t push people into destitution and for processes to work for all.

We believe having a warm, lit home is a basic human right. Our policy work feeds into the design of financial support schemes and the prevention of disconnection from utilities. 

Our work in financial services aims to identify where harm is being caused, where regulation is needed to ensure good outcomes for all. 

As the landscape of debt solutions evolve and change, we want to make sure insolvency remains the fresh start it was designed to be. 

Our latest research

We produce regular publications based on our research to demonstrate the difficult and often hidden effects of living in poverty and debt.

Lifelines to safety — why credit is too often the only lifeline for people in difficult times

Reliance on credit as a lifeline in the UK today contributes to the millions of people who are drowning in the storm of problem debt. Our latest report sets out our recommendations to shoring up incomes and support saving, increase access to non-credit lifelines and make credit safer.

On the edge: Client report 2022 - the reality of living in debt and poverty in the UK in 2022

As the cost of living continues to rise across the UK, millions of households are being pushed to the very edge. We explore the reality of living in debt and poverty in the UK in 2022 through the experiences of our clients, and what’s driving people to a place of financial crisis.

Further information

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