What is the Warm Home Discount?

The Warm Home Discount is a one-off discount on your electricity or bill. It’s intended to help people living on a low income or on a pension with the cost of energy bills during the winter. Eligible households will get £150 off their bill.

If you’re eligible and if your energy supplier participates in the Warm Home Discount scheme, you’ll receive the discount off your energy account automatically.

How you get the Warm Home Discount will likely depend on how you pay for your electricity. However much you pay, the £150 will typically be discounted from your bill between October 2024 and March 2025.

The discount will not affect your Cold Weather Payment or Winter Fuel Payment. If you are eligible, you will receive the discount in addition to the Cold Weather Payment and Winter Fuel Payment.

In England and Wales you are eligible to receive the discount if you either:

• get the Guarantee Credit element of Pension Credit.

• are on a low income and have high energy costs.

You may be eligible to receive the discount off your gas and electricity if your energy company supplies you with both. You will need to contact your energy company directly to find out if you’re eligible.

Check if you’re eligible for the Warm Home Discount in England and Wales online.

In Scotland you are eligible to receive the discount if you either:

• get the Guarantee Credit element of Pension Credit.

• are on a low income and meet your energy supplier’s criteria for the scheme.

Check whether you’re eligible for the Winter Heating Payment in Scotland.
In Northern Ireland, the equivalent scheme is called the Affordable Warmth scheme. Find out about the Affordable Warmth scheme.

You can still be eligible for the discount if you use a pre-pay or pay-as-you-go electricity meter.

Contact your energy supplier to find out how they will provide you with the discount, for example you may be provided with a voucher you can use to top up your meter.

You should automatically receive the Warm Home Discount if you are eligible. You will receive a letter through the post with information about the discount. Then, your electricity supplier will automatically apply the deduction to your energy account.

You will only receive the discount if your energy supplier participates in the Warm Home Discount scheme. Find out which energy suppliers participate in the scheme.

If you’re looking for more energy-related support, we’re here to help.