CAP has responded to the Timms Review of Personal Independence Payment: call for evidence

Key points raised:
 

• PIP provides essential financial support but is inconsistently delivered, with many eligible individuals struggling to access or secure the correct entitlement without significant challenge.
• The application and assessment process is overly complex and inaccessible, particularly disadvantaging vulnerable groups who lack support, and creating unequal outcomes.
• Assessment criteria are outdated and do not fully reflect modern disability, especially for mental health, neurodiversity, and other non-visible or fluctuating conditions.
• High rates of overturned decisions and repeated reassessments highlight systemic issues, including poor decision-making, lack of continuity, and a process that can be stressful and retraumatising for claimants.
• Wider societal changes, including rising mental health needs, increased stigma, and cost-of-living pressures, mean PIP must evolve, with a more holistic, person-centred approach and better alignment to real-world needs.