Universal Credit

Universal Credit is a benefit for people of working age (between 18 years old and State Pension age, usually) who are on a low income or need help with living costs. Universal Credit is typically given in a single monthly payment.

It is also possible to receive payments twice a month through an Alternative Payment Arrangement, or if you live in Scotland you’ll be contacted about whether you want to be paid monthly or twice monthly.

You can find more details on who can get Universal Credit on the GOV.UK website.

The total amount of Universal Credit you can get will depend on your individual circumstances, but the standard rates are currently (2023/24):

• Single person under 25: £292.11
• Single person 25 and over: £368.74
• If you live with your partner and are both under 25: £458.51 (for you both)
• If you live with your partner and either of you are 25 and over: £578.82 (for you both)

The extra amounts you may be entitled to are explained in full on the GOV.UK website.

You can apply for Universal Credit online. You’ll need to have a few things ready, such as:

• your bank, building society or credit union account details
• an email address
• access to a phone
• proof of identity (such as a driving licence, passport, debit or credit card, payslip or P60)
• information about your housing costs, earnings, childcare costs, savings and investments, and any disability or health conditions that affect your ability to work.

It usually takes about 5 weeks from applying to getting your first payment (this includes a one-month assessment period and a week for the payment to get to your account). You might need an in-person or phone appointment with the Universal Credit team during this time if they need more information or you can’t verify your identity online. 

The GOV.UK website has more information on how to claim Universal Credit, as well as help available to support you through your application. It also explains how to apply for an advance if you need money while you’re waiting for your first payment.

If you have already applied for (or already claim) Universal Credit, you can log in to your account using the link below.

If you claim Universal Credit, you may be entitled to the Cost of Living Payment. If you are, the payments will be paid to you automatically.

In 2023–2024, a Cost of Living Payment of up £900 is available for people on eligible low income benefits. This will be paid in three instalments over 2023 — 2024. 

There is also £300 available for pensioner households (in addition to Winter Fuel Payments) and £150 for people on an eligible disability benefit.