Warm Home Discount

The Warm Home Discount is a one off discount on your electricity bill. It’s intended to help people living on a low income or on a pension with the cost of energy bills during the winter. Eligible households will get £150 off their electricity bill. 

If you’re eligible and if your energy supplier participates in the Warm Home Discount scheme, you’ll usually receive the discount off your energy account automatically.

In winter 2023–24, the Warm Home Discount is £150.

In England and Wales you may be eligible to receive the discount if you either:

• get the Guarantee Credit element of Pension Credit.

• are on a low income and have high energy costs.

Check if you’re eligible for the Warm Home Discount in England and Wales online.

In Scotland you may be eligible to receive the discount if you either:

• get the Guarantee Credit element of Pension Credit.

• are on a low income and meet your energy supplier’s criteria for the scheme.

The payment will not be paid to you directly but will be discounted from your electricity bill. 

You may be eligible to receive the discount off your gas bill instead if your energy company supplies you with both gas and electricity. You will need to contact your energy company directly to find out if you’re eligible.

The discount will not affect your Cold Weather Payment or Winter Fuel Payment. If you are eligible, you will receive the discount in addition to the Cold Weather Payment and Winter Fuel Payment.

You can still be eligible for the discount if you use a pre-pay or pay-as-you-go electricity meter.

Contact your energy supplier to find out how they can provide you with the discount, for example you may be provided with a voucher you can use to top up your meter.

If you’re in England or Wales, or in Scotland and receiving the Guarantee Credit element of Pension Credit, you should automatically receive the Warm Home Discount if you are eligible. You will get a letter through the post with information about the discount. Then, your electricity supplier will automatically apply the discount to your energy account. 

If you’re in Scotland and are on a low income (but aren’t receiving the Guarantee Credit element of Pension Credit) and think you may be eligible, you’ll need to apply for the Warm Home Discount scheme through your energy supplier.

You will only receive the discount if your energy supplier participates in the Warm Home Discount scheme. Find out which energy suppliers participate in the scheme.

If you think you are eligible for the discount but you haven’t received your letter by early January 2024, you will need to contact the Warm Home Discount helpline to check. Ring the helpline on 0800 030 9322. 

The discount on your energy bill is usually applied between October and March.

If you’re still struggling to pay your energy bills, see what support is available.