What is the Warm Home Discount?
The Warm Home Discount is a one off discount on your electricity bill. It’s intended to help people living on a low income or on a pension with the cost of energy bills during the winter. Eligible households will get £150 off their electricity bill.
If you’re eligible and if your energy supplier participates in the Warm Home Discount scheme, you’ll receive the discount off your energy account automatically.
How much is the Warm Home Discount?
In winter 2022–23, the Warm Home Discount is increasing from £140 to £150.
Am I eligible for the Warm home discount?
In England and Wales you are eligible to receive the discount if you either:
You may be eligible to receive the discount off your gas and electricity if your energy company supplies you with both. You will need to contact your energy company directly to find out if you’re eligible.
In Scotland you are eligible to receive the discount if you either:
are on a low income and meet your energy supplier’s criteria for the scheme.
Pre-pay or pay-as-you-go meter
You can still be eligible for the discount if you use a pre-pay or pay-as-you-go electricity meter.
Contact your energy supplier to find out how they will provide you with the discount, for example you may be provided with a voucher you can use to top up your meter.
How will I receive the Warm Home Discount payment?
Do I need to apply for the Warm Home Discount?
You should automatically receive the Warm Home Discount if you are eligible. You will receive a letter through the post with information about the discount. Then, your electricity supplier will automatically apply the deduction to your energy account.
You will only receive the discount if your energy supplier participates in the Warm Home Discount scheme. Find out which energy suppliers participate in the scheme.
In previous years you may have had to claim the money from your energy supplier if you weren’t claiming the Guarantee Credit element of Pension Credit, but you don’t need to do that this year.
If you think you are eligible for the discount but you haven’t received your letter by mid-January 2023, you will need to contact the Warm Home Discount helpline to check. Ring the helpline on 0800 107 8002 before 28 February 2023.
When will I receive the Warm Home Discount?
You will receive the discount on your energy bill between October 2022 and March 2023.
Looking for more support?
If you’re still struggling to pay your energy bills, see what support is available.