CAP generally welcomes the consultation, particularly the government’s recognition of the challenges faced by so many facing fuel poverty and of the fact that there are many areas where improvement is needed.
- CAP calls for a flexible definition of vulnerability, accessible support in multiple formats, and engagement with trusted community organisations and health professionals to reach those in need.
- We also urge simplified tariffs, clearer consumer guidance, and collaboration with suppliers to ensure affordability and prevent self-disconnection.
- CAP supports sustainability efforts but warns that low-income households and renters must be protected from unaffordable green energy transitions.
- We also emphasised the role of voluntary sector partnerships, local community engagement, and lived experience in shaping policy, ensuring energy support reaches those who need it most.
