Statement on CAP’s funding challenges

Redundancies being looked at in response to challenges faced across the charity sector 


Covid and the cost of living crisis made 2022 an exceptionally challenging year for CAP, along with many other charities. During a year when fundraising and donation levels struggled, CAP faced significant demand on our services and finances, with calls to our free debt helpline and requests for emergency food and energy support rising substantially.

In response, CAP’s senior leadership and trustees have undertaken a review of the income and fundraising landscape that the organisation faces over the next few years. CAP is releasing this statement to highlight the challenging environment that the charity sector is currently facing, and to stress its commitment to providing vital assistance for those who need our support, through practical help and advice, as well as campaigning to end UK poverty.

CAP UK Chief Executive, Paula Stringer, says: Seeing the increasing financial struggles people are facing is deeply upsetting and we are determined that CAP will provide as much support as we possibly can in 2023. The insights we have gained in our financial review require tough decisions and changes to our central staff teams and service configuration. Some of these were already planned and we are simply bringing them forward, others are additional. While these are clearly difficult decisions I, along with our senior leadership and board of trustees, am confident that making these changes now will ensure the longer term stability of CAP and our ability to serve our clients in the future.

As a first step, we are pausing our internal events programme and bringing forward changes within other head office teams which will see a limited number of immediate job reductions and cost savings. Along with this we are offering voluntary redundancy options more widely across our head office staff team, after which we will make a further assessment of the situation. I know that it will be a difficult time ahead for our staff who are incredibly dedicated, but I am thankful that we already have a range of elements in place to support them.

The wellbeing of each and every one of our clients is our most pressing priority and we are doing the maximum we can to protect our services to them. Going forward, CAP is already implementing new automated systems, such as our benefits calculator which is already online, and a new fast-track CAP Money Course management programme which will benefit future clients.

Finally, we will be working hand-in-hand with our local church partners who deliver our frontline services, to make sure they experience as little impact as possible, as I know that helping people through the cost of living crisis will be a busy time for all of us.

My hopes and prayers are that the cost of living crisis will be shorter than anyone is currently predicting. But with experts suggesting the situation will get worse for many, it is vital that CAP is able to continue to provide essential services to those who need them most, even if it requires difficult decisions to see us through this crisis period our country faces.’