Since MaPS adopted a commissioning model to fund debt advice in England, the debt advice sector has experienced much change. Some of this was outside of MaPS control — a global pandemic, a cost of living crisis — while some of it was more directly related to their approach to funding debt advice.
These issues include the disruption of other funding streams, migration of complex cases across the sector and outside of the commissioned routes, and the challenge it causes individual organisations to engage with MaPS in some of their areas of work.
Working with MaPS has created some value for CAP over the years — we want to see MaPS review the impact of its commissioning work across the debt advice sector, bring forward work to mitigate the risks that their approach has exposed, and ensure that together we have a debt advice sector with sustainable enough funding to tackle the long tail of debt that will follow the cost of living crisis.
