URGENT: welfare cuts response. Will you step in to support the most vulnerable?
URGENT: will you step in to support the most vulnerable?
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CAP responds to the Utility Regulator in Northern Ireland's consultation

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CAP has responded to the Utility Regulator in Northern Ireland’s consultation on Energy supplier customer service levels’. In our response, CAP welcomed the requirement to ensure communications channels remained accessible, calling for suppliers to design their services in a simple and accessible way. CAP encouraged suppliers to build trust with customers, so that engagement levels might remain if customers fall into financial difficulty. 

URGENT: welfare cuts response
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Debt coach steve looking into the camera, with his hands raised to his mouth in a praying position