MATCH-FUNDED APPEAL: Proposed welfare cuts risk driving thousands into poverty. Will you help?
MATCH-FUNDED APPEAL: Help break the link between disability and debt
Donate now
MATCH-FUNDED APPEAL: Proposed welfare cuts risk driving thousands into poverty. Will you help?
MATCH-FUNDED APPEAL: Help break the link between disability and debt
Donate now

Ofcom's proposals to amend their guide on treating vulnerable customers fairly

CAP responded to Ofcom’s consultation on their proposals to amend their guide on treating vulnerable customers fairly. The amendments will help to ensure that customers in debt or struggling to pay bills are treated fairly by communications providers. CAP broadly agrees with the proposals, but has given specific feedback on how the guide could be strengthened to better support customers struggling to engage with their provider.

Angela, former CAP client, now debt free.

Will you help break the link between disability and debt?

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Help provide vital support for disabled people in poverty across the UK

Angela, former CAP client, now debt free.