MATCH-FUNDED APPEAL: Proposed welfare cuts risk driving thousands into poverty. Will you help?
MATCH-FUNDED APPEAL: Help break the link between disability and debt
Donate now
MATCH-FUNDED APPEAL: Proposed welfare cuts risk driving thousands into poverty. Will you help?
MATCH-FUNDED APPEAL: Help break the link between disability and debt
Donate now

The Utility Regulator Best Practice Framework Northern Ireland

Sea front view of the ocean and cliffes.

CAP responded to the Utility Regulator’s consultation on their proposed Best Practice Framework. The framework establishes principles and measures for utility suppliers and distribution network operators in Northern Ireland with the aim of facilitating consistent and high quality support to consumers in vulnerable circumstances. CAP broadly supports the proposed principles and measures but offers insight into how the framework could be strengthened. CAP highlights the need for more flexibility to accommodate varying needs, as well as the need to signpost indebted consumers to trusted debt advice organisations.

Angela, former CAP client, now debt free.

Will you help break the link between disability and debt?

Find out more

Help provide vital support for disabled people in poverty across the UK

Angela, former CAP client, now debt free.