Policy and Government
At CAP we don’t want to just treat the symptoms of poverty; we also want to address the causes. That’s why we’re working tirelessly behind the scenes to shape and influence the policies that affect our clients. It means we get to speak on behalf of the vulnerable to the people with the power to change their lives. And our voice is growing louder.
Industry professionals seek our opinion on current issues, and our recommendations get heard in Parliament. Change is happening. Below are some of the ways in which we are fighting for justice amongst the country’s key decision-makers.
21 March 2019
CAP carried out a study of over a thousand clients to see what additional difficulties affect people in debt. The report shows how these problems combine to intensify situations and takes a fresh look at what vulnerability means in practice.Read the full document here
18 March 2019
CAP welcomed the opportunity to respond to the FCA’s latest consultation in their high-cost credit review. We are pleased to see the FCA propose reforms to help ensure BNPL deals and the risks involved are clearly communicated from the outset. It was concerning, however, to learn that half of BNPL deals are not repaid within the offer period and that most consumers do not understand that they will be subject to backdated interest.Read the full document here
18 March 2019
CAP welcomes the opportunity to respond to the FCA’s latest consultation on overdrafts. We welcomed the move to align the cost of unarranged overdrafts with arranged overdrafts, as well as the requirement for firms to do more to tackle repeat use. The ability for customers to compare the cost of their overdraft with other credit products using an APR percentage and online tools was also welcomed, but CAP is concerned that those who are digitally excluded may not be able to access these benefits.Read the full document here
15 February 2019
CAP has submitted evidence to the Ministry of Justice, looking at how the 2014 rules and regulations are working in practice. Whilst we appreciate that there is much good practice within the enforcement sector, without a regulatory body bad practice does still exist. Our response highlights the severity of bad practice and the hugely detrimental impacts it can have on an already unpleasant experience. As well as calling for a regulatory body, we would like to see a clear and easy complaints procedure, as well as better incentives for enforcement agents to treat debtors fairly.Read the full document here
12 February 2019
CAP has responded to the BBC’s consultation on their TV licence concession for over-75s. From 2020, the Government will no longer fund free TV licences for over-75s, the focus on this consultation was to suggest how the BBC best move forward, whether to keep it, remove it or reform it. CAP has suggested that this concession should still be given to those who are means-tested and in receipt of Pension Credit, targeting support to those who need it most.Read the full document here